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DELIVERY INFORMATION

  • E-TRIMAS inspects and ensures all products are in good condition before they are shipped out.
  • E-TRIMAS is not responsible for incorrect addresses used when placing your order. If you have inadvertently used an old address or incorrectly entered a number, etc. E-TRIMAS will make every effort to assist you where possible. Any additional shipping fee incurred for special arrangements is responsible by customer.
  • E-TRIMAS is only responsible to deliver goods from the orders receive at around the world. Customer will resolve themselves on the country's customs regulations and tax issues.

Take Note:

  1. Shipping duration is count after your full payment was cleared into our account, not after check out of order.
  2. E-TRIMAS will email to notify customer once the parcel is shipped out.
  3. Please make sure someone is available to receive parcel within the estimated shipment duration (eg: 1 - 3 days).

Domestic Delivery

Shipping Partners

 

  • POSLAJU
    • Door-to-door shipping services coverage.
    • Daily cut-off time is 12:00 p.m. and payment clear after cut-off time will be shipped in the next day.
    • Shipment tracking is available. Track using this link --- http://poslaju.com.my/track-trace/

  • SKYNET
    • Door-to-door shipping services coverage.
    • Daily cut-off time is 12:00 p.m. and payment clear after cut-off time will be shipped in the next day.
    • Shipment tracking is available. Track using this link --- http://www.skynet.com.my/

  • TAQBIN
    • Door-to-door shipping services coverage.
    • Daily cut-off time is 12:00 p.m. and payment clear after cut-off time will be shipped in the next day.
    • Shipment tracking is available. Track using this link --- http://my.ta-q-bin.com/

Upon Shipment Received

  • Should we send an incorrect item to you, you may contact us or email to us at admin@e-trimas.com together with your Order Ref within 3 business days of your order received. Once verified and agreed, E-TRIMAS will ship back the correct item to you. No dispute will be entertained after 3 business days.
  • Incorrect item returns must be in their original packaging or they will not be accepted.

International Delivery

Shipping Partners

  • FEDEX
    • Door-to-door shipping services coverage.
    • Daily cut-off time is 12:00 p.m. and payment clear after cut-off time will be shipped in the next day.
    • Shipment tracking is available. Track using this link --- http://www.fedex.com/us/track/

  • SF EXPRESS
    • Door-to-door shipping services coverage.
    • Daily cut-off time is 12:00 p.m. and payment clear after cut-off time will be shipped in the next day.
    • Shipment tracking is available. Track using this link --- http://www.sf-express.com/my/en/#

  • POSLAJU INTERNATIONAL
    • Door-to-door shipping services coverage.
    • Daily cut-off time is 12:00 p.m. and payment clear after cut-off time will be shipped in the next day.
    • Shipment tracking is available. Track using this link --- http://poslaju.com.my/track-trace/
  • When customer order from overseas, please take into consideration of the custom duty tax. We do not take any duty & responsibilities for the custom tax imposed.
  • We ship to more than 30 countries in the world such as:- It is advisable for oversease customer to choose FEDEX as it is more convenient, express and duty hassle free compared to other courier services.
    • Australia
    • Italy
    • United States of America
    • United Arab Emirates
    • Africa
    • Singapore
    • Indonesia
    • Thailand
    • Brunei
    • Philippines
    • United Kingdom
    • Vietnam